Last updated: 06.01.2026

This Privacy Policy describes how Essiepoint ("we", "us", or "our") collects, uses, and protects your personal data when you visit or make a purchase from www.essiepoint.com (the “Site”). This policy is written in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR).

1. Personal Data We Collect

a) Data You Provide: Name and surname, Billing and shipping address, Email address, Phone number, Order and transaction details, Account information (if applicable)

b) Automatically Collected Data: IP address, Browser and device information, Pages visited and actions taken on the Site, Cookies and similar technologies

c) Payment Data: Payments are processed by third‑party payment providers. We do not store or have access to your full payment card details.

2. Legal Bases for Processing (GDPR Article 6)

We process your personal data based on the following legal grounds:

- Contractual necessity – to process and deliver your orders

- Legal obligation – accounting, tax, and regulatory compliance

- Legitimate interest – improving our services, fraud prevention, website security

- Consent – marketing communications and non‑essential cookies (where applicable)

4. How We Use Your Personal Data

Your data is used to:

Fulfill and manage orders

Provide customer support

Communicate transactional information

Improve website performance and user experience

Detect fraud and maintain security

Comply with legal obligations

5. Data Sharing

We may share personal data with trusted third parties, including:

Payment processors

Shipping and logistics partners

Website hosting and IT service providers

Analytics providers

All third parties are contractually obligated to protect your data and comply with GDPR.

We do not sell personal data.

6. International Data Transfers

If personal data is transferred outside the EU/EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

7. Data Retention

We retain personal data only as long as necessary for:

Order fulfillment and customer service

Legal and accounting requirements

Resolving disputes

When no longer required, data is securely deleted or anonymized.

8. Your GDPR Rights

You have the right to:

Access your personal data

Rectify inaccurate data

Erase your data (“right to be forgotten”)

Restrict or object to processing

Data portability

Withdraw consent at any time

Lodge a complaint with your local Data Protection Authority

Requests can be made by contacting us at the email above.

9. Cookies

We use necessary and optional cookies. Where required by law, consent is obtained before placing non‑essential cookies. You can manage cookie preferences via your browser settings.

10. Security

We implement appropriate technical and organizational measures to protect personal data. However, no system is completely secure.

11. Changes

We may update this policy periodically. Changes will be posted on this page.